Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to share feedback about a crypto casino we've covered? The editorial team at Bitcoin Casinos reads every message and aims to respond within 48 hours on business days.
How to Reach Us
The best way to get in touch is by email. Send your message to [email protected] and include as much detail as you can — it helps us give you a useful reply rather than a generic one.
We cover a focused set of topics on this site: anonymous crypto casinos for US players, coin support, bonus terms, payout speeds, KYC requirements, and the offshore licensing landscape. If your question falls outside that scope — for example, specific legal advice for your state, tax guidance, or technical support for a casino platform — we'll say so clearly and point you somewhere more useful.
What We Can Help With
- Review questions — if something in a review looks out of date or you believe a detail is incorrect, tell us. Accuracy matters to us and we update pages when the facts change.
- Reader feedback — if you've used one of the casinos we've covered and your experience differs meaningfully from what we've written, we want to know. We don't take operator word for things we can verify through reader reports.
- Editorial suggestions — if there's a topic, comparison or question about crypto gambling in the US that you think we should cover, send it through. We can't promise to act on every suggestion, but we do read them.
- Partnership and press enquiries — use the same email address and mark your subject line clearly. We'll route it to the right person.
- Corrections and complaints — if you believe something we've published is factually wrong or misleading, we take that seriously. Tell us the page, the specific claim, and what you believe the correct position is.
What We Can't Help With
We are an independent comparison and review site. We are not affiliated with any casino's customer support team and cannot access your account, process withdrawals, resolve disputes, or make changes to any bonus or promotion on your behalf. For those issues, contact the casino directly through their own support channel.
We also can't provide legal advice about gambling in your state, or tax advice on crypto gains or gambling winnings. For both of those, please consult a qualified professional.
Responsible Gambling
If gambling has stopped being something you enjoy and started feeling like a problem, please reach out to the National Problem Gambling Helpline: 1-800-GAMBLER. It's free, confidential, and available around the clock. That call is more important than anything we can help you with.
You can also read our responsible gambling guidance for practical information on setting limits, recognising warning signs, and finding support. Offshore crypto casinos may not offer the same self-exclusion tools or player protections as state-regulated operators, so knowing where independent help is available matters.
About This Site
Bitcoin Casinos reviews and compares anonymous crypto casinos available to US players. Our editorial team researches each site on factors including coin support, KYC and verification requirements, payout speed, bonus terms, licensing, and game selection. Commission arrangements with operators do not influence how we rank sites — you can read the full picture on our about us page.
All content on this site is intended for adults aged 18 or older (21 or older where applicable under state law). Crypto gambling at offshore casinos operates in a legal grey area for US players — these sites are licensed offshore, not by any US regulator, and the rules differ by state. Always check what applies where you live before playing.
Response Times
We aim to reply to all emails within 48 hours on business days. During busy periods it may take a little longer. If you haven't heard back after three business days, a follow-up is welcome — occasionally messages end up in spam filters.
Email us at: [email protected]